Are you looking for a graduate role in 2024 to kickstart your career?
Student Cribs are hiring university graduates for a unique rotational training contract, rotating between teams including Customer Service & Tenancy Progression, Marketing & Sales, Compliance and Maintenance Coordination. We are hiring at our Central London headquarters, and at our Newcastle and Manchester regional offices.
About Student Cribs
Student Cribs are the largest provider of second and third year housing in the UK. To date, Student Cribs has over 1000 properties (4,900 bedrooms) in 25 cities. Student Cribs finds, buys, refurbishes, lets, and manages high quality student houses and flats on behalf of its investors. The whole process is managed in-house to ensure high brand standards across the portfolio with a focus on customer service and tenant enjoyment. We have a significant amount of investment to fuel future fast growth, which will enable Student Cribs to continue to be the primary national brand giving second and third year students a safe, reliable, and exciting choice when renting their first home.
About The Scheme
This is a unique opportunity for University graduates to join a high growth real estate business and gain experience across multiple departments. Successful candidates will rotate between teams including Customer Service & Tenancy Progression, Marketing & Sales, Compliance and Maintenance Coordination, working within established teams of property industry experts. Extensive training and mentorship will be provided, with excellent progression opportunities available upon successful completion of the program – this is a great spring board for anyone interested in a career in the real estate industry.
Build Valuable Experience Across Multiple Departments
Customer Service & Tenancy Progression
The Customer Service and Tenancy Progression teams are responsible for ensuring our tenants have a market leading experience from the initial contracting stage of their tenancy all the way through to check-out. The largest office-based team at Student Cribs, they are at the heart of what we do. These teams assist tenants throughout the contracting process, complete right-to-rent checks and support check-ins, delivering seamless customer service at all stages of tenancy.
Marketing & Sales
The Marketing team are responsible for building awareness of the Student Cribs brand across our 25 markets, and generating leads for the Portfolio Management & Lettings Team. With a strong focus on digital marketing, they ensure Student Cribs is top-of-mind and top-of-page when students are searching for accommodation. In addition to managing advertising channels, the Marketing Team also monitor review channels, manage the website, create and manage marketing assets of our properties, conduct market research and produce market reports.
The Sales team are responsible for letting our student properties. They are the first touchpoint prospective tenants have with the brand when searching for the perfect home. They help students navigate available options, view suitable Cribs and move to the booking stage. Our Sales Team thrive on helping students find the perfect Crib, delivering next-level customer service and know their markets inside and out ensuring properties are let for the following year.
Compliance
The Compliance Team is a critical function that ensures that Student Cribs adheres to the laws and rules required to facilitate its operations. The compliance team at Student Cribs is responsible for the acquisition and quality assurance of the various certifications required to let properties.
Maintenance Coordination
With 4,900 tenants across the UK and a deeply rooted commitment to delivering exceptional customer service and safe, comfortable accommodation, the Student Cribs Maintenance Coordination team are a core function of the business. Coordinating internal Maintenance Operatives and external contractors, this team ensure both reported issues and planned preventative works are scheduled and completed in a timely manner, while keeping tenants informed with the help of Student Cribs custom Tenant Portal (app).
Work In A Fun, Collaborative Environment
What We Look For
We don’t ask for any particular degree-background to join our real estate graduate program, but there are some skills we would like to see demonstrated within your application.
Great team working skills
Exceptional communication and interpersonal skills
Confident, with the ability to work well under pressure
Diverse in your abilities and able to adapt to new roles
Proactive approach to work with good attention to detail
Strong eye for detail
University degree in any field
The Application Process
Submit your CV and 1 minute video about why you are suited to the role
Complete Aptitude Tests
Attend an interview with a member(s) of the Student Cribs team
Offer / Outcome
Further Details
Start date: 1st July 2024
Location: London (excellent central London location, newly developed office), Manchester, Newcastle or Leicester
Salary: £26,000 + Discretionary Bonus
Hours: 09:00am to 18:00 Monday to Friday with the ability to work some weekends where required (especially during mid-June and mid-August)
Company phone & Laptop provided
Hear From Our Team
Testimonials
“From being a Student Cribs tenant, then to a brand manager, and now a graduate, I believe I have completed the full trilogy. Seeing how the business works from all sides has given me an in-depth understanding and appreciation for the collaboration of all departments that work behind the scenes, facilitating Student Cribs to become the prestigious brand that it is. As a post-grad, working in an area of property that is most familiar to me has provided me with great exposure to the market as a whole, while also playing to my current strengths and expanding my knowledge. Traveling across the UK and meeting so many new and different people has allowed me to improve my interpersonal and communication skills – just one of the many benefits of joining the team here at Student Cribs.” – Millie Hudson
“Being part of the Student Cribs grad scheme has provided me with a perfect blend of challenging and rewarding work whilst immersing myself into the world of property. Everyone at the company is a pleasure to work alongside with support being offered down from senior management and across all departments. Whether it be the continuous improvement of existing skillsets, or the growth offered through mentorship and adapting to new scenarios I am excited for the opportunities and potential for professional development here at Student Cribs. Travelling to interesting cities across the UK, a mix of independent and collaborative assignments and an encouraging work environment are just a few of a host of great aspects to consider when working here – I could not recommend it highly enough!” – Josh Lanyon
“Student Cribs has given me so many unique opportunities to work closely with every department and learn about different sides of the business. I have been lucky to enough to travel across the country to visit tenants, conduct viewings and do inspections. With no day being the same and having so much support from the team, this was the perfect job for me!” – Josh Hodson
“I have found the Student Cribs graduate scheme to be a valuable opportunity for personal and professional growth. Through this programme, I have experienced various departments from management, lettings, and maintenance, which has enhanced my communication and organisational skills and built on previous tacit knowledge of the industry. I have thoroughly enjoyed the scheme to date and look forward to continuously learning and developing, whilst contributing to Student Cribs success.” – Tom Davies
